Payment of Tuition
ABTU ordinarily invoices students at the start of each 18 week term. However, for vocational or professional development programs a student may be charged for the entire program on their start date. These students typically have a funding source that pays for the entire program at once, or the student sets up an interest-free payment plan for the duration of the program.
The ABTU Business Office reviews the monthly aging report, and if any accounts are more than thirty (30) days past due then the department submits those accounts to a three-step process.
Step 1 (30-60 business days past due)
If a student fails to make a payment during the specified timeline, ABTU calls and texts the student and also sends an email to attempt to collect the past due balance.
Step 2 (60-90 business days past due)
If the student fails to respond within ten (10) days, ABTU sends a letter as a reminder of the past due amount and alerting the student that if he or she cannot resolve the issue, the student will be blocked from class. A staff member also places a phone call in an attempt to reach the student. If the student does not respond, ABTU sends a letter explaining the change in the student’s status.
Step 3 (90-120 business days past due)
If the student does not respond to the phone call or the letter within five (5) business days, ABTU staff attempts to call and email the student a final time. At this time, and in compliance with local, state, and federal laws, ABTU sends an official certified ten-day (10) demand letter. The letter identifies the collection agency to which ABTU will turn over the account in an attempt for collection.
ABTU will exhaust all options before sending an account to collections. If the student does not contact the college within the ten (10) days specified in the certified letter, the student’s financial file is transferred to collections.
If the student contacts the University at any time during the collection process, school administrators will make arrangements with the student on a case-by-case basis.
The student must rectify the issue using a credit card, cashier’s check, or money order. A student with a past-due balance cannot begin a new course.
Updated on 8/29/2019 by Ramsey Atieh