Filed under Administrative Policies

A school must designate an employee or group of employees who shall
be available on a full-time basis to assist enrolled or prospective students in
obtaining the information on financial assistance, the school, graduation and
completion rates, and security policies and crime statistics.

American Business & Technology University offers students various methods to contact staff members.

1) Administration and Faculty Directory can be found here:

2) Submit a ticket or live chat with support after hours on our website

3) General email:

Please allow 24 – 48 hour (Mon-Fri) response time on emails and tickets.


ABTU Hours of Operation

Monday – Thursday:  9am – 7pm Central Time
Friday:  9am – 5pm Central Time
Saturday:  9am – 3pm Central Time

Live Chat Support Hours

Monday – Sunday:  9am – 9pm Central Time

ABTU observes all major holidays as outlined in our academic calendar: Academic Calendar

If you feel you are not receiving the best quality service, please email the Chief Operating Officer directly.


Policy revised on  7/13/2018 Operating and support hours updated, academic calendar link updated, COO contact info updated.
Policy revised on  1/12/2016 Changed ACOT to ABTU. Operating and support hours updated, academic calendar link updated.
Policy created on  5/28/2013.

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