Filed under General University Policies

Refund & Cancellation Policy

 

ABTU’s refund policy conforms to the standards set by the Missouri Department of Higher Education & Workforce Development (MDHEWD), Distance Education Accrediting Commission (DEAC), U.S. Department of Education, Department of Veterans Affairs and Department of Defense.

ABTU uses a time-based Refund Policy; it applies to all certificate and degree programs offered at ABTU. The refund policy applies to individual courses. When a student enrolls in a certificate or degree program, ABTU will refund 100% of the total course price for courses the student never started or withdrew from within the cancellation period.

Withdrawal, Cancellation and Buyer’s Right to Cancel:

A STUDENT may cancel the enrollment agreement/contract at any time within seven (7) calendar days of the start of a course and receive a full refund of all monies paid for courses not attempted (if tuition has been paid).  A student’s notification of cancellation may be conveyed to the institution in any manner, including by phone, email, chat, fax, US mail, or by completing an online form located within ABTU eLearn.

Students who withdraw from ABTU courses after the first week do not need to return any materials provided for the course.

Below is the breakdown for the tuition refund for students who withdraw once the course has begun. In case of cancellation or withdrawal, all refunded money will go directly to the funding source (such as government agencies), unless the funding source specifically authorizes ABTU in writing to release the funds to the student. The student will receive the refund (if tuition has been paid) within 30 days. The refund check will be mailed using the US postal service or directly deposited into the student’s account.

The tables below identify the percentage of tuition refunded to students who complete only part of a course. If the student contracts for a program of study each course must be treated separately for the purposes of calculating any refund to the student. For example, a student who pays for three courses, but completes only part of one course, is entitled to a full refund on the remaining two pre-paid uncompleted courses.

If a student cancels or withdraws during the course, the following refund amounts will apply:

Example:  A student was billed $1,920 for one course in Module 1 and one course in Module 2 of the Semester.  The student withdrew during week 2 of the 16-week Semester on Day 11 and will be refunded $1,825.92. 90.2% of the tuition billed for the Module 1 course and 100% of the tuition billed for the Module 2 course.

Degree Refund Schedules – Non Military

Degree Refund Schedules-Military

Vocational Refund Schedules

Special Considerations for Refunds and Tuition Charges

Special consideration is given, for the benefit of the student, on a case-by-case basis regarding verifiable mitigating circumstances and military deployment and is at the discretion of the Student Affairs Committee.  Such cases may include, but are not limited to, student death, severe illness, natural disasters, unpreventable loss of internet access, and other circumstances beyond the student’s control.

For students awarded institutional scholarships, or discounts, refunds are calculated on the adjusted course cost.  In the event of withdrawal, institutional awards may be reduced; in no case would an institutional award ever exceed the actual net tuition charge after withdrawal.  As a result, there is never an actual refund of institutional scholarships, discounts, or tuition matching funds to the student. ABTU will process refunds directly to the student, unless the student is receiving funding from a third party, and the third party requires that funds be refunded to that agency.  Such third parties may include the US Department of Education, Vocational Rehabilitation, and employer/corporate reimbursement.

Comments are closed.